27 lines
1.8 KiB
Markdown
27 lines
1.8 KiB
Markdown
First, let's tackle a common problem: do you have a `.curlrc` file? Check with `ls -A ~ | grep .curlrc` (if you get a result, the file exists). Those are a frequent cause of issues of this nature. Before anything else, remove that file and try again. If it now works, do not open an issue. Incompatible `.curlrc` configurations must be fixed on your side.
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If, however, you do not have a `.curlrc` or removing it did not work, let’s see if the issue is upstream:
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1. Go to the vendor’s website (`brew cask home {{cask_name}}`).
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2. Find the download link for the app and click on it.
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#### If the download works
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The cask is outdated. Let’s fix it:
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1. Look around the app’s website and find out what the latest version is. It will likely be expressed in the URL used to download it.
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2. Take a look at the cask’s version (`brew cask _stanza version {{cask_name}}`) and verify it is indeed outdated.
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* If the app’s version is `latest`, it means the `url` itself is outdated. It will need to be changed to the new one.
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Help us by [submitting a fix](https://github.com/Homebrew/homebrew-cask/blob/master/CONTRIBUTING.md#updating-a-cask). If you get stumped, [open an issue](https://github.com/Homebrew/homebrew-cask/issues/new?template=01_bug_report.md) explaining your steps so far and where you’re having trouble.
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#### If the download does not work
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The issue isn’t in any way related to Homebrew Cask, but with the vendor or your connection.
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Start by diagnosing your connection (try to download other casks, go around the web). If the problem is with your connection, try a website like [Ask Different](https://apple.stackexchange.com/) to ask for advice.
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If you’re sure the issue is not with your connection, contact the app’s vendor and let them know their link is down, so they can fix it.
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**Do not open an issue.**
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